Top 5 FAQs: Business Etiquette
Whether you are just starting out on your career path, or you have been climbing the ladder for years, it’s never too late to refresh yourself on the best business etiquette techniques.
When you follow the proper protocol, you will be noticed by your employers as an exemplary employee and your fellow co-workers will admire your professionalism in the workplace.
Top 5 FAQs: Business Etiquette
How Am I Expected to Present Myself in a Professional Setting?
You should always be confident and maintain a professional demeanor. Sit with good posture and stand straight when you are introducing yourself. When speaking with a co-worker, client or supervisor, always make eye contact and introduce yourself with a firm handshake.
Respect the dress code of your particular office, but remember to dress for the job that you want rather than the position that you currently hold.
How Quickly Am I Expected to Return Phone Calls and E-mails?
In today’s interconnected world, you are expected to return all e-mails and phone calls within 24 hours. The quicker you are able to respond to your messages, the more professional you will appear to others. Always keep people updated when you will not be available via phone or e-mail.
How Should I Handle Phone Conversations in the Workplace?
Keep your voice low and try to minimize personal conversations at all costs. If you do have a personal conversation, keep it short and do not divulge details of your personal life while on the phone.
How Should I Manage my Workspace?
Your office and your desk are a reflection of you. Keep your space clean, neat and organized whenever possible. Keep personal items to a minimum.
How Should I Navigate a Business Meeting?
Never arrive late for a business meeting, but don’t arrive more than five minutes early. Avoid interrupting others during the meeting, and save any confrontational moments for another time and place.
Note that the rules of etiquette in the workplace are constantly changing, especially with the constant stream of technological advances and the new approaches to doing business in the 21st century. However, if you understand the basic rules of maintaining a professional demeanor in the business world, you will easily adapt to the ever-changing business environment.
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